There are two types of email that can be automatically sent out to your subscribers: Confirmation of subscription and Expiry warning emails.
- From the Control Panel
- Select Automated Emails
How to set up the subscription confirmation email
It's important that you configure your subscription confirmation email as it acts as a receipt for your subscribers.
- Enter your own email address in the Sender Email Address field.
- Choose to receive a copy of every subscription confirmation email.
- Enter your name and the subject for the confirmation email.
- Enter a welcome message to your new subscribers. The information underneath will be updated for each member.
- Update the Cancellation Policy field with your own cancellation procedure.
- Enter your contact email address, telephone number and postal address, which are legal requirements.
- The final field is for your signature and sign off message.
- Click Save Settings.
How to set up the expiry emails
There are three emails that can be sent out to members on non-recurring subscriptions that are about to expire. Two are to be sent in advance of expiry and one to be sent on the day of expiry.
- The expiry warning emails are set to be sent automatically. Opt-out of sending these emails by changing the send option to no.
- The next field allows you to set when the emails will get sent in advance of the expiry date.
- Choose whether to receive a copy of the email.
- Enter the email address the email should appear to be sent from, a sender name and email subject.
- There are two fields for you to enter text into the email.
- Click Save Settings.
Activate expiration warning #2 and the expiration notice
- Decide when these emails get sent.
- As a suggestion, set the second warning to be sent 2 days before expiration and the expiration notice to be sent '0' days before expiration.
- Click save settings.
- The emails will automatically get sent at the set intervals.